My experience with Carolyn was perfect. I would have given a five star rating but the lack of a elevator made it difficult for me to get to the second floor as a disabled person.
Thanks for your kind review, Cindy. We're feel lucky to have Carolyn on the Synapse Crew; she brings a not only great hands, but a big heart as well.
And, indeed, we wish there was an elevator in the building as well. We're sorry the lack of one made your experience here less than ideal.
The Synapse Crew