When I first found Synapse Massage and Bodywork, I had neglected my neck and shoulders for too long and am so grateful Ximena saved me!! I love it when I fall into a deeply relaxed state during a massage, and that is exactly what happened. Afterward, I left pain-free and felt my neck and shoulders continue to unwind afterward. l have now had three massages at Synapse Massage and Bodywork. Before my third massage, Ximena reached out to me letting me know that she had a personal emergency. Rather than having to cancel, which is of course understandable once in a while, she and her team were able to offer me several other massage times so that I could still come in for a massage that day. I met Stevie that day and received another excellent treatment. Very nice building and clean, tranquil space. Thanks so much!!